Refund Policy
At Lukadah, we strive to provide exceptional service and ensure customer satisfaction. However, if you are not satisfied with the service or package you’ve purchased, we offer a refund policy under the following terms:
Refund Conditions
A full refund is available only if the refund request is made within 3 days from the date of purchase.
The refund request must be made in writing by contacting our customer service team at support@lukadah.com.
To be eligible for a refund, no company registration process, submission of documents, or third-party services related to your purchase should have been initiated.
Refunds will be processed within 7 business days after approval.
Non-refundable Services
Services related to government processing or third-party fees that have already been paid are non-refundable.
If you have received any consulting or advisory services, they are also non-refundable.
How to Request a Refund
To request a refund, please email our support team at support@lukadah.com within 3 days of your purchase. Include your order number and any relevant details to assist us in processing your request swiftly.
We aim to provide you with a seamless experience, and we will always strive to resolve any issues promptly and professionally.