Dubai Outsource City has rapidly become one of the most sought-after business zones in the UAE for companies focused on outsourcing, IT support, back-office operations, and customer care. As we step into 2025, the demand for flexible, efficient, and strategically located workspaces has increased, and Dubai Outsource City (DOC) continues to meet these needs with modern infrastructure and supportive government policies.

What is Dubai Outsource City?

Dubai Outsource City, often referred to as DOC Dubai, is a dedicated free zone established in 2007 to support the growing demand for outsourcing services in the UAE. It is specially designed to accommodate companies operating in fields such as HR outsourcing, IT services, call center operations, business process outsourcing (BPO), and administrative support.

Located near Dubai Silicon Oasis, DOC offers businesses direct access to tech infrastructure and a hub of innovation. In 2025, DOC is more connected and digitally enhanced than ever, featuring smart government services, high-speed internet infrastructure, and a vibrant commercial environment ideal for startups and international service providers.

DOC forms part of the TECOM Group and benefits from its integration into Dubai’s broader free zone network. This provides a strategic edge for companies looking to serve clients both within the UAE and internationally.

Why Set Up a Business in Dubai Outsource City?

Setting up a business in Dubai Outsource City comes with a range of advantages, especially for entrepreneurs in the services and outsourcing industry. First and foremost, it offers 100% foreign ownership, which means you can fully control your company without the need for a local sponsor or partner.

Profits earned through your company in DOC can be fully repatriated, allowing you to send earnings abroad without restriction. For businesses serving UAE clients, DOC offers direct access to a dynamic outsourcing market that continues to grow with Dubai’s expanding economy.

One of the biggest appeals of DOC is the low-cost infrastructure. From co-working desks and shared office space to fully fitted executive offices, the flexibility is ideal for freelancers, startups, and SMEs alike. Whether you’re launching a solo venture or expanding a corporate branch, DOC has space and support services tailored to your business needs.

The zone also offers modern facilities, fast-track visa services, and no personal income tax, all of which make it highly attractive to global entrepreneurs. Plus, in 2025, DOC is increasingly optimized for remote and hybrid working, with technology-enabled office solutions designed for today’s workforce.

Types of Companies You Can Register

Dubai Outsource City allows several types of business entities to operate under its jurisdiction, giving entrepreneurs the flexibility to choose a structure that suits their goals.

The most common option is a Free Zone Limited Liability Company (FZ-LLC), which is ideal for individuals or corporate entities setting up a new business. If you already own a company abroad or in the UAE and want to expand into DOC, you can register a branch office of your existing company.

Freelancers offering HR, IT, or digital support services may also qualify under certain conditions as a sole establishment, depending on DOC’s updated activity lists for 2025. This makes it an excellent choice for independent consultants and contractors looking to formalize their operations in the UAE.

Step-by-Step Business Setup Process

Setting up a company in Dubai Outsource City is a structured yet smooth process. Here’s a step-by-step breakdown to help you understand what’s involved:

1. Choose Your Business Activity

The first step is selecting a suitable business activity. DOC supports a range of services, including HR outsourcing, IT management, help desk operations, training, and administrative support. Your chosen activity must align with DOC’s approved list, which is updated periodically.

2. Select the Legal Structure

Based on your business needs, decide whether to register as an FZ-LLC or a branch office. FZ-LLCs provide flexibility for new entrepreneurs, while branch options are best for companies looking to expand.

3. Reserve a Trade Name

Your trade name must reflect the nature of your business and comply with DOC’s naming guidelines. Avoid using restricted words, and ensure the name is not already taken. Lukadah.com can help you with the name reservation process efficiently.

4. Apply for Initial Approval

Prepare the necessary documents, such as passport copies of shareholders, a No Objection Certificate (if employed), and a brief business plan. Once submitted, DOC authorities will issue a pre-approval letter, which allows you to move forward.

5. Sign Lease Agreement for Office Space

Select and lease your office based on your operational needs. DOC offers everything from flexi-desks to dedicated offices and executive suites. The lease agreement must be signed before final licensing.

6. Submit Final Documents and Pay Fees

Once the lease is finalized, submit the complete set of documents and pay the registration and licensing fees. On average, the setup cost in 2025 ranges from AED 15,000 to AED 30,000, depending on your office type and number of visas.

Company registration typically takes 5 to 7 working days from document submission to receiving your business license.

7. Apply for Visas

As a DOC company, you’re eligible to sponsor visas for yourself, partners, and employees. After getting your license, apply for the investor or employee visa, including medical tests, Emirates ID registration, and E-Channel activation.

Business Costs in Dubai Outsource City (2025)

Setting up in Dubai Outsource City is cost-effective when compared to other Dubai free zones. A basic license with a flexi-desk office starts from AED 15,000 to AED 18,000 annually. For a private office, the cost may range between AED 25,000 and AED 40,000, depending on the size and location.

Visa costs vary based on your visa type. An investor visa can cost around AED 4,000 to AED 6,000, while employee visas usually range from AED 3,500 to AED 5,000.

Additional fees include PRO services, government approvals, and document translation. For a more accurate estimate, it’s helpful to speak with a setup expert at Lukadah.

Do You Need to Register for Tax or Accounting?

Yes, especially in 2025. The UAE introduced corporate tax in 2023, and it now applies to many free zone businesses. While companies in DOC may qualify for tax exemption on qualifying income, non-compliant entities could face the 9% corporate tax.

You are also required to register for VAT if your revenue exceeds AED 375,000 annually. Maintaining proper financial records, submitting VAT returns, and preparing annual audits are now essential business practices.

Lukadah’s accounting team provides tax advisory, VAT registration, and bookkeeping services, ensuring your company meets every compliance requirement without hassle.

Common Mistakes to Avoid

Many entrepreneurs make preventable errors when setting up in DOC. Choosing the wrong license type can limit your ability to sponsor visas or operate legally. Underestimating visa and operational costs can lead to budgeting issues later on.

Others ignore UAE tax laws, thinking they don’t apply to free zone companies. In reality, staying tax-compliant is vital, especially as rules tighten in 2025.

One of the biggest mistakes is skipping professional consultation. Lukadah helps you navigate all legal, financial, and administrative aspects, saving you both time and money.

How Lukadah Can Help You Get Started

Lukadah is a trusted business consultancy in the UAE that specializes in free zone and mainland company setups. Whether you’re registering a new FZ-LLC or need help expanding a branch, our team simplifies every part of the process.

We handle company registration, name reservation, office lease coordination, license approval, VAT registration, and corporate tax setup. We also manage visa applications, PRO services, and ongoing accounting support.

Our experts stay updated on DOC’s latest regulations, helping you avoid delays and hidden costs. Book a free consultation now on Lukadah.com/contact to get started.

FAQs

1. Can I operate outside DOC with a free zone license?

No, free zone companies must limit their operations to within the free zone or internationally. To operate on the mainland, you need a local distributor or to obtain dual licensing (in specific cases).

2. Is DOC suitable for freelancers or startups?

Yes, DOC offers flexible desk packages and cost-effective licensing that cater specifically to solo professionals and small teams.

3. How long does it take to set up?

The full process takes about 5 to 7 business days, provided all documents are in order.

4. Do I need to be physically present?

Yes, especially during visa processes such as medical testing and Emirates ID. However, some registration steps can be handled remotely through Lukadah’s support.

Conclusion

Dubai Outsource City is one of the most forward-thinking business zones in the UAE, offering flexibility, infrastructure, and full ownership to outsourcing professionals. Whether you’re a freelancer or running a global firm, DOC provides an ideal environment to scale in 2025.

If you’re looking to launch your business with confidence and clarity, Lukadah.com is here to help you every step of the way, from licensing and office leasing to tax compliance and visa approvals.

Want to start in DOC without stress? Talk to Lukadah’s experts today.